BUILDING GUIDE

  1. Introduction
    1. Welcome
    2. About JBG SMITH
    3. Contacts
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
    14. Amenities
    15. Concierge
    16. Meeting Room
    17. Fitness Center
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. KastleVisitor®
    8. Vendor / Contractor Access
  5. Transportation
    1. Directions & Location Map
    2. Sympark
    3. Parking Information - Sympark Sites
    4. Parking Information - Non Sympark Sites
    5. Shuttle Service Schedule
    6. Transit
    7. Bike Storage
    8. Car Charging
  6. Security
    1. Overview
    2. Tenant Precautions
    3. Equipment Removal
    4. Theft, Insurance and Incident Reporting
    5. Key & Lock Policy
    6. Lost & Found
    7. Private Alarm Systems
    8. Office Suite Access Control Systems
    9. Special Security Requirements
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness
    17. Video Test 3
    18. Video Test 4
  8. Rules Test
    1. Rules Test

Overview

JBG SMITH has a state-of-the-art Security Operations Center (SOC) monitoring events and activities throughout the National Capital Region for situational awareness and intelligence gathering for our Property Management Teams.  In addition, the SOC serves as an Emergency Operations Center, when necessary, and is the communications hub for our Portfolio-wide Security Program. 

The SOC is a 24/7 operation and can be reached at 703.413.0150 or 703.413.0151.  Security at the individual buildings is decentralized and tenants should contact their own individual buildings security team for assistance. 

Security Provider:   XXXXXXX

Security Phone:   XXX.XXX.XXXX

Security Services:  An unarmed, uniformed guard force with trained personnel to provide preventive and protective services for this building 24 hours a day.  This includes managing the reception desk, patrolling inside and outside of the building and the service area.

 

Log into JBG SMITH Connect to create “Security” request.